Returns & Exchanges

At Caden Lane, we want you and your little ones to love every purchase, which is why we offer a 30-day window for returns on all unwashed and unworn items. Please note that personalized products are custom-made just for you and are final sale.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email to ensure your package is tracked correctly.

• 3.
  Pack Your Items

  Place the items in their original packaging, ensuring all tags are attached and the products are in brand-new condition.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; once received at our warehouse, your refund will be processed back to your original payment method within 7-10 business days.