Frequently Asked Questions
Everything you need to know about your Caden Lane favorites.
When will my order ship?
Standard orders typically process within 3-5 business days. Personalized items are made to order and require an additional 7-10 business days for production before shipping.
What is your return policy?
We accept returns on unwashed and unworn non-personalized items within 30 days of delivery. Please note that custom or personalized products are final sale and cannot be returned.
How should I care for my Caden Lane fabrics?
To keep your items soft and vibrant, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat or hanging to dry. Avoid bleach and fabric softeners.
Do you offer international shipping?
Yes, we ship to most countries worldwide! Shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
Can I make changes to my personalized order?
Because our production team begins working on custom items quickly, changes can only be made within 2 hours of placing your order. Please contact our support team immediately for assistance.
Are your products safe for newborns?
Safety is our top priority. All of our apparel and nursery items are made from high-quality, non-toxic fabrics that meet or exceed safety standards for infants and children.